Shipping Policy

Welcome to pollichh.store! We hope to bring you a safe and convenient shopping experience. This shipping policy explains our shipping methods and times, ensuring you receive your products in the most convenient way.

Order processing

Order Cutoff Time: 5PM (Eastern Standard Time)

Order processing time: Your items will be processed and shipped within 1-3 business days of placing your order. We strive to ship your order as quickly as possible.

Delivery time

Estimated delivery time is approximately 7-20 business days, depending on your location.

However, orders placed on weekends (Sundays) will most likely be processed the following Monday. Remember that holidays are not considered business days. Please keep this in mind when calculating your days. In rare cases, there may be unexpected delays, especially during peak hours.

Mother Nature and other unforeseen circumstances can sometimes cause delays. This includes bad weather, holidays, and customs. We appreciate your understanding in these situations.

Shipping Costs

Standard shipping: $6.99 for all orders.

Shipping Methods

We offer a variety of shipping methods to ensure fast and safe delivery of your order.

Shipping options and associated costs will be displayed at checkout based on destination and package weight

Signature Required

To ensure the safety of your order, you must sign for delivery. We do not offer the option to leave your order unsigned or unattended.

Tracking

Once your order has shipped, we will send you tracking information via email.

You can track the status of your order on our website or via the tracking link in the email.

Cancel or change order

You have the right to cancel your Order within 1 day. As long as the order has not been delivered, you will not be charged any fees. Please email us.

My Order is Lost

While we will do our best to resolve shipping issues, you have a better chance of recovering a lost package by contacting the carrier directly, who may be able to contact the actual delivery driver on your route.

Incorrect address

We strongly encourage you to check your payment and shipping information carefully before placing your order as our dispatch team processes orders very quickly and we are unable to cancel or change any of your orders.

IF you are having trouble tracking your parcel, please email us promptly.

Contact us

E-mail: [email protected]

Address business: 300 3rd Ave, Avon-By-The-Sea, NJ 07717, USA

Working hours: 8AM – 5PM (from Monday to Saturday, closed on Sunday).